Services

A

• Apply for a standard child performance and activities licence

C

• Comments and compliments
• Complaints
• Contact food safety
• Crime or disorder issue

M

• Make a body of persons application
• Make a Children's Social Care Complaint
• Make a complaint about a busker
• Make a licensing enquiry or complaint

N

• Notification of non-licensed performances

P

• Planning enforcement

R

• Raise an issue with an empty house
• Report a concern about a child
• Report a council tax change of circumstances
• Report a non-benefit related fraud
• Report a park and ride machine fault
• Report a parking issue
• Report an unauthorised encampment
• Report anti-social behaviour
• Report as a whistleblower
• Report Blue Badge Misuse
• Report light, smoke or other pollution
• Report or check a fault

S

• Submit a wildflower enquiry

T

• Taxi licence change of circumstances

B

• Business rates

C

• Council invoice
• Council tax

H

• Housing benefit overpayment
• Housing rent

P

• Parking fine

C

• Council jobs

F

• Find the answer

L

• Leisure centres
• Libraries

S

• School catchment areas
• Search planning applications
• Swimming pool times

T

• Teaching jobs

C

• Charity permit

F

• Find your bin collection date

N

• Neston Recycling Centre Permit

R

• Report a missed bin collection
• Request a bin repair
• Request a bulky item collection
• Request a new or replacement bin
• Request an additional domestic bin
• Request or remove an assisted bin collection

T

• Tip and recycling centre opening times

W

• Which bin or box should you use?

A

• Apply for a free two year old place
• Apply for an early years pupil premium
• Apply for free school meals

B

• Benefits general enquiry
• Benefits overpayment - Arrangement request
• Benefits overpayment enquiry
• Benefits self employed and directors questionnaire

C

• Council tax arrears arrangement
• Council Tax deferred payments
• Council Tax Direct Debit prize draw
• Council Tax general enquiry (Full details)

H

• Housing benefit claim

R

• Report a council tax change of circumstances
• Report a free school meal change in circumstances
• Request a benefits welfare visit
• Request a Business rates refund
• Request a Council Tax refund

A

• Apply for a Blue Badge
• Apply for a Blue Badge (original)
• Apply for a disabled person's bus pass
• Apply for a disabled railcard discount code
• Apply for a senior railcard discount code
• Apply for a Travelcard
• Apply for an older person's bus pass
• Apply for an organisational Blue Badge

R

• Renew or replace your blue badge
• Report Blue Badge Misuse
• Request a blue badge microchip
• Request a bus timetable

A

• Apply for 30 hours free childcare for Foster Carer's
• Apply for an in year school transfer
• Apply for medical needs travel assistance to a school or college
• Apply for over 16 School Transport
• Apply for School Transport
• Apply for special education needs travel assistance

F

• Find information about a school

I

• Independent travel training general enquiry
• Independent travel training student referral questionnaire

M

• Make a late application for a school place for September 2023
• Make an appeal against a travel assistance decision

P

• Personal travel budget general enquiry

S

• School admissions appeal form
• School admissions general enquiry
• School financial value standards
• School transport general enquiry
• School transport initiatives general enquiry
• Special educational needs disability (SEND) travel assistance enquiry

A

• Apply for a scaffold licence
• Apply for a skip licence
• Apply for a street furniture licence
• Apply for a vehicle crossing
• Apply for an alfresco licence

I

• Installation of Christmas lighting or decoration

M

• Marker post application

P

• Park and ride general enquiry

R

• Request a temporary traffic regulation order (TTRO)
• Request Lateral Extents

T

• Temporary road sign application

V

• Vehicle crossing contractor update

B

• Building Control general enquiry (NEW)

D

• Do I need building regulations?

H

• Home owners quotation
• Homeowners: Notification of starting work

P

• Planning enforcement
• Planning permission
• Professionals: Ask us a question

R

• Report a planning issue
• Request a building control inspection (OLD)
• Request a planning officer call back
• Request to speak at a planning meeting

S

• Search planning applications
• Section 106 agreements
• Street naming and numbering

T

• Tree enquiry

V

• Viewing and commenting on planning applications

A

• Application for venue approval for civil marriages & civil partnerships

B

• Birth registration appointment

C

• Citizenship ceremony feedback form

D

• Death registration appointment

M

• Make a registration general enquiry

O

• Order a ceremony guide
• Order a family history certificate

R

• Register a birth

A

• Andy - Outstanding Outcome Test
• Andy Sandbox

C

• COVID-19 vulnerable people
• Covid close case

L

• Local Authority discretionary grants

Q

• QR code report it

S

• sk

T

• test upload

W

• Will test

C

• Cancel the 50 50 scheme
• Change of personal details

J

• Join or Re-join the pension scheme

L

• Local Government Pension Scheme AVC Form

M

• Make a general enquiry about a pension
• Monthly interfacing query

N

• Nominate who receives your death grant
• Nominate your cohabiting partner
• Notification of amendment
• Notification of appointment
• Notification of leaving
• Notify us of a members death

O

• Opt in to the 50 50 scheme
• Opt out of the pension scheme

P

• Pension Appeals form
• Pension Child related leave
• Pension estimate request
• Pension I have previous rights elsewhere
• Pension issue logging in or signing up
• Pension Leave of absence
• Pension Provide authority to obtain a Transfer Value from a previous pension scheme
• Pension transfer check
• Pensions change of circumstances
• Purchase additional pension

Q

• Questions and comments for the pension board

R

• Request an estimate of your pension
• Request for Cash Equivalent Transfer Value for Divorce Proceedings

A

• Adaptations and repairs enquiry form
• Add an event for museums
• Address query
• Adults multi agency group supervision or learning conversation request
• Affordable housing variation request
• Amend a museum booking
• Amend or cancel your pest control booking
• Anti-social Behaviour case review form
• Apply for a blue badge (Nicole test)
• Apply for a Council Tax reduction discretionary hardship payment
• Apply for a daily boat licence
• Apply for a discretionary energy rebate
• Apply for a Green Homes Grant
• Apply for a memorial plaque or bench
• Apply for a planning performance agreement
• Apply for a private boat licence
• Apply for a Project Creators Workshop
• Apply for a section 171 or section 50
• Apply for affordable housing
• Apply for an A-board licence
• Apply for an Extended restrictions grant
• Apply for Care Leavers discount
• Apply for COVID-19 additional relief (CARF)
• Apply for energy rebate
• Apply for extra care housing waiting list
• Apply for financial support under either an adoption or special guardianship order
• Apply for Health & Safety and Safeguarding Capital Funding 2022-23
• Apply for our Household Support Fund payment
• Apply for permission to install electrical apparatus
• Apply for pre-application advice
• Apply for retail, hospitality and leisure relief
• Apply for the Section 13a Discount Award
• Apply to be a chaperone
• Apply to be a volunteer at a library
• Apply to be a Youth Justice Service volunteer
• Apply to be part of the Electric Vehicle Cable Cross-Pavement Solution
• Apply to hold a Remembrance Day event
• Apply to hold a street party
• Apply to hold a VE Day event
• Apply to sublet your affordable home
• Apply to the HELP scheme
• Assets of community value

B

• Become a community champion
• Become a shopmobility member
• Bin export
• Book a building control visit
• Book a flu vaccination
• Book a pest control appointment
• Book a room at a library or community centre
• Book a Smart Drive Driver Briefing course
• Book a training course for LSAB
• Book an appointment at a Lets Talk venue
• Book and pay for an event or sports facility
• Book or amend a disclosure and barring service appointment
• Booking cancellation
• Building Control general enquiry
• Bulky item refund request
• Burial and cremations enquiry
• Business Rates - Moving into the area
• Business Rates - Moving out of the area
• Business Rates - Pay by Direct Debit
• Business Rates - Register for paperless billing
• Business Rates - Request a copy of your bill
• Business rates: non profit
• Business rates: rate relief for sport
• business rates: rural rate relief
• Business rates: small business
• Business Start-Up Grant

C

• Calendar Bookings example
• Care leavers discount card
• case_created token test
• Change your Council Tax texting preference
• Charity rate relief
• Check your recycling bin delivery date
• Cheshire Farms general enquiry
• Cheshire West COVID-19 financial support for businesses
• Chester rows consent scheme enquiry
• Childrens multi agency group supervision or learning conversation request
• Christmas scoring
• City Lights colour change application
• CLAS application for letting agents
• CLAS Application form
• CLAS Membership renewal form
• Client Finance general enquiry
• Co-pilot test
• Comic Relief quiz 2021
• Community asset transfer - Expression of interest
• Community champion notification
• Community contact us
• Complete a referral for the Hoarding Alliance
• Contact Communities and Engagement
• Contact us regarding the Spend a Penny Initiative
• Copy certs payment process
• Council Housing Management Service Enquiry
• Council Tax - Apply for, cancel or continue your single person discount
• Council Tax - Apply for student discount
• Council Tax - Change of address
• Council Tax - Change of tenancy
• Council Tax - Discounts and exemptions
• Council Tax - Pay by Direct Debit
• Council Tax - Register for paperless billing
• Council Tax - Request a copy of your bill
• Council Tax - Special payment arrangement
• Council Tax general enquiries
• Council Tax review of disabled persons reduction
• COVID-19 businesses and safety
• COVID-19 Shielding
• Crematorium memorial order and payment
• Customer status checker

D

• Data protection individual rights request
• Deferred payment agreements review
• Device lending referral

E

• Eco Flex Resident Application Form
• Eco Flex Registration
• Emergency planning call
• Empty Homes Survey
• Expressions of Interest
• Extended Family Visa – Ukraine Arrivals

F

• Fixed penalty notice warning
• Flu vaccination bookings admin
• FPN demo
• FPN demo - payment
• FPN further information request
• Freedom of Information Request

G

• Game music review
• Get a quote to remove fly tipping
• Get a quote to remove graffiti
• Get involved with Your Streets
• Grass cutting schedule query

H

• Health impact information requirements
• Home Upgrade Grant
• Homes for Ukraine
• Household Support Fund
• Housing disrepair enquiry
• Housing enquiry
• Housing general enquiry
• How we live workshop enquiry
• hussain test

I

• Income and expenditure
• Independent travel training referral
• Indication of plans - elective home education

J

• jens test
• Join the Connected Communities Partnership

K

• Keywords amends

L

• Landlord forum mailing list form
• Libraries order and collect service
• Licensed driver grant application
• Local Restrictions Support Grant Application

M

• Make a building control payment
• Make a complaint about a councillor
• Make a Council Tax civil penalty payment
• Make a Highways payment
• Make a park allotment or public rights of way enquiry
• Make a payment for a car boot sale or other occasional market
• Make a payment for a fixed penalty notice
• Make a payment for a memorial plaque or bench
• Make a payment for a museum booking
• Make a payment for Local Land Charge search
• Make a payment for your library or community centre room
• Make a payment on a traveller site
• Make a planning enquiry
• Make a request for data or sim card
• Make a Safeguarding Adult Review referral
• Make a Traveller Pitch enquiry
• Make an Adults Social Care Complaint
• Make an aftercare client referral
• Make an application for a child employment licence
• Make an environmental protection payment
• Make an Our Way of Working pledge
• Make payment for your Blue Badge
• Manage Land request
• MARAC referral and RIC
• Markets general enquiry
• Media consent
• Members budget audit
• Members budgets award scheme 2026-27
• Members budgets award scheme 2026-27 for internal projects
• Mersey Forest enquiry
• MH - Workflow 2
• Minor Planning Applications Planning Performance Agreement
• Mobile order approve or reject
• Mobile order form
• Museum booking form customer
• Museum booking stock adjustment
• Museums open art payments

N

• NDR Change of address or new occupier
• Notification of Christmas lighting or decoration
• Nursery and retail discount declaration

O

• Omicron hospitality and leisure grant
• Opt out of Election text alerts
• Order a music score
• Order a music score v1
• Outdoor events booking form

P

• Parks allotments and public rights of way enquiries
• Paul Test 1
• Paul Test 2
• Pay for a copy of a tree preservation order
• Pay for a market stall
• Payment multi line
• Pensions enquiry and feedback
• Personal injury or property damage claim form
• Photo and video consent
• Planning application and Pre-application advice payment
• Planning officer rota submission
• PPE payment request
• Premium Charge Exception Request
• Prevent referral form
• Proposed change in speed limit
• Proposed resident parking scheme
• Provide bank details for household support payment
• Provide Details for Business Rates Grant
• Provider eligibility checker
• Public Right of Way

Q

• QR code admin

R

• Register, cancel or change a garden bin subscription
• Register an interest in our housing discussion group
• Register for the summer reading challenge
• Register interest for a self-build property
• Register your interest in a cycle locker
• Register your interest in an EV charging point
• Register your interest in the Solar PV scheme
• Register your interest in volunteering
• Registration service online payments
• Repay a direct payment
• Replace a lost or damaged bus pass
• Report a bin Alexa
• Report a fault with Bridges and Structures
• Report a fault with bus stops
• Report a fault with dead animals
• Report a fault with dog and animal fouling
• Report a fault with flooding and drains
• Report a fault with fly tipping
• Report a fault with graffiti
• Report a fault with Hedges
• Report a fault with litter bins
• Report a fault with overgrown grass
• Report a fault with public rights of way
• Report a fault with sharps and cannisters
• Report a fault with street cleaning and broken glass
• Report a fault with Street Lighting Traffic Lights and Pedestrian crossings
• Report a fault with Traffic Signs Road Markings and Bollards
• Report a fault with trees
• Report a fault with winter maintenance
• Report a highways fault
• Report a parking machine fault
• Report a Recycling centre issue
• Report an issue with a sports ground
• Report flooding
• Report fly tipping litter overgrown grass dog fouling and abandoned vehicles
• Request a Building Control inspection
• Request a call back
• Request a new asset for highways
• Request a provisional band
• Request a site visit for Christmas lighting and decorations
• Request a tool kit
• Request a visit from the Ellesmere Port Mayor
• Request access to the Client Finance portal
• Request an investigation into noise
• Request equipment from shopmobility
• Request for a garden bin to be removed
• Request form for travel assistance options and costs
• Request parking permits for a resident
• Request school vacancy information
• Request to book a room at Lache Community Centre
• Request to book an appointment with an Early Help Navigator
• Request to install Christmas lights
• Risk Assessment Matrix
• Risk indicator checklist (RIC)

S

• School admissions report a change of address
• School fixed penalty notice
• Shop a shark
• Sign up for our Landlord Incentive Project
• Sign up for the Carers Charter
• Sign up to a work zone
• Sign up to our Climate Emergency webinars
• Sign up to our Rough Sleeping and Homelessness Pledge
• Single person discount review
• Social Club support payment
• Special educational needs enquiry
• Special Educational Needs Funding Application
• Start thread - report it (new process)
• Submit a case for escalation and resolution to the LSAB
• Submit a question to the board
• Submit a school street enquiry
• Submit a total environment enquiry
• Survey for volunteers
• Sustainable construction information requirements

T

• Team around the family log form
• Test and trace support payment
• test attachment upload

U

• UK Shared Prosperity Fund: Communities & Place
• Ukrainian response expression of interest
• Unadopted road request
• Upload your evidence

W

• Warm spaces small grant
• West Cheshire compact
• Winter grant scheme

Y

• Your thoughts on the Sandy Lane ferry